Shipping Policy
Shipping Policy
Processing Time
Orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are:
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Standard Shipping: 7-15 business days
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Express Shipping: 3-7 business days
Delivery delays can occasionally occur due to factors beyond our control, such as customs processing or carrier delays.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with a tracking number once your order has shipped. Please allow 48 hours for the tracking information to update.
Customs, Duties & Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered to the address entered for an order. If you believe your package has been lost or stolen, please contact the shipping carrier.
For any questions regarding shipping, contact us at shoptegxo@gmail.com.